Solution to Windows Live Messenger Login Error 800c013e

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March 20

Solution to Windows Live Messenger Login Error 800c013e

I had a problem with Windows Live Messenger 2009. I could not logon. I tried repair and reinstallation but neither of them worked. I googled for solution and I did not find any. After several hours of struggling I finally find one. I log it here for anyone who might need help.

I am using Windows Vista Business edition on a Thinkpad T60. Again, my messenger version is 2009, i.e. version 14. Please notice that I am not responsible for any results caused by following these fixing steps.

You should first shut down Windows Live Messenger. You can do this by killing the process msnmsgr.exe.

Then you can go to C:\Users\YourUserName\AppData\Local\Microsoft\, you can see several Windows live folder there. Go into Windows Live Contacts and Windows Live, and delete anything you can see in the folder.

Then you can try to log on again. Windows Live Messenger should be working well.

If your messenger is missing some function (this might happen since I am not from Microsoft and I have no idea how exactly the messenger works), then you can go to control panel, uninstall a program, choose Windows Live Essential, choose uninstall. When the uninstaller asks you “Uninstall” or “Repair”, choose repair.

10:26 PM | Blog it

Comments (43)

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	Josewrote: Excelente Solución, funciona muy bien. Muchas gracias por compartirlo 2 days ago
	Ali Emre TUFANOĞLUwrote: that works! 3 days ago
	LIDYA SIQUEIROSwrote: hello I have a problem I cannot initiate session in window live to messenger all in my house you can but I for several days have not been having access memarca error 800c013e and I only can abrir my in box. S.O.S 6 days ago
	Diana Zuleymawrote: Ok, it worked and I could log in but when everything seemed to be right, I couldn't open a conversation window with a friend. I logged in again and now I cannot see my contacts, please help!! Nov. 9
	Diana Zuleymawrote: OMG!!!! It worked!! Thanks a lot! :D Nov. 9
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	b dwrote: THX buddy it works! halleluja!!:D Oct. 8
	Jasonwrote: Thankyou ever so much worked brilliant was driving me mad (Y) Sept. 17
	somebodies spacewrote: Yeah Thanks for the tips and tricks to it. For Window's Vista Users Out there its what he said above. For Window's 7 and XP Usrs, Its what Sercio S wrote. Sept. 16
	luke saxtonwrote: thanks! Sept. 6
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	Sercio Swrote: This does work! But I had to go through slightly different folders to find it... For me it was C:\Documents & Settings\[My User]\Local Settings\Application Data\Microsoft... And that's where I found Windows Live & Windows Live Contacts.. Did as said above, took everything out of them and placed it all into a folder on my desktop just incase and voila.. I logged back in and it's slowly re-accruing display pictures and stuff from my other contacts.. Thanks for this post. It's saved me having to go through my registry and delete everything pertaining to that email address I use again! >.< Aug. 5

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